The privacy policy of solochef.it concerns the collection, use and disclosure of personal information acquired by LINEA TRE on our site solochef.it a each time you visit our site, surf through our pages or use our services, regardless of whether you purchase any products.
Please read the following document becuase it contains important information about our policies for protection of information, including types of data collected, uses of such information and protection of personal data.
Your privacy is a priority for solochef, which constantly strives to protect it.
Why we collect personal information
We collect your personal information because it helps us to offer a higher level of customer services and allows us to provide a convenient access to our products and services and focus on categories that interest you most. Furthermore, your personal information helps us to keep you updated on the latest announced products, special offers and events that might come in handy.
What information do we collect and how we could use it
There are several situations in which your personal information may help us offer better products. When you interact with solochef.it, we may collect irelevant nformation such as name, address, telephone, email and contact preferences. We may also collect for research purposes, information such as occupation, to gain a better understanding of our customers and thus provide more valuable service
Personal information may be used to provide the products you have requested or for auditing, research and analysis aimed at improving the products offered on solochef.it.
Your soloChef Account and related information
solochef.it allows you to create a "solochef Account" on the basis of your personal information. This practical service provides a time saving and a more intuitive use of our services. Here's how it works: create a personal profile simply by providing your e-mail and and choose a password. The system records the information and assigns you a Personal Identification Number, usually identical to the e-mail, because it is unique and easy to remember. The next time you make an order on solochef.it or register a new product, simply enter the user ID and password the system will seek the necessary data to assist in the operation. Also, if updated information related to solochef will be available for all transactions with soloChef.
When do we disclose information
solochef takes much care about your privacy. You can be assured that solochef will not sell or give your contact information to others. In some instances it may be practical for solochef make certain personal information about customers available to companies with which it has strategic relationships or that offer products and services on behalf of solochef. These companies may help us process information, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Apple’s policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on solochef.it.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How do we protect personal information
solochef takes precautions, including administrative, technical and physical measures, to protect your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
Integrity of personal information
solochef implements measures of protection to keep your personal information accurate, complete and updated for the purposes for which they are used. Of course you always have the right to access and correct this information. You can also request a copy of personal data and your interactions with our sales and service by contacting us by e-mail at info@solochef.it
Cookies and other technologies
Our site uses automatic systems to collect data that is not directly communicated by the user, such as cookies. A cookie is an application transmitted to the user’s hard disk; it does not contain any comprehensible information but associates the user with the personal information registered on the web site. Cookies are stored on our server and no one has access to the information they contain. Only solochef processes the information collected through cookies, only in anonymous and aggregate status, in order to optimize our services and our site in relation to the specific requirements and preferences of our users.
We have set up cookies, for example, connected to catalogue browsing, online purchasing of solochef products and services.
Internet browsers have a function that makes it possible to cancel cookies after each session. The browser provides instructions on the cancellation procedure. Familiarise yourself with it.
Acceptance of automatic data collection and use of cookies are both necessary to make use of the site and its services, including online sales. If you have activated cookie cancellation, solochef cannot guarantee that you will have access to full visualization of certain web pages, or be entitled to obtain certain services, such as for example the memorisation and visualisation, on given web pages, of the products you have selected during the process of online buying.
A company-wide commitment to your privacy
As already mentioned, soloChef takes much care about your privacy. To ensure that your personal information is protected, we communicate these guidelines to our employees and and strictly enforce privacy safeguards within the company.
Security measures
We adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of collection as indicated in our Privacy Policy.
However, solochef cannot guarantee its users that the security measures adopted to protect the site, data transmission and information on the site, limit or exclude any risk whatsoever of unauthorised access or dispersion of data via user devices: we advise you to ensure that your computer is equipped with appropriate software to protect data transmission on the network, both incoming and outgoing (such as up to date antivirus systems) and that your Internet service provider has also adopted adequate security measures to protect network data transmission (such as a firewall and antispamming filters).
Jurisdiction
This Privacy Policy is regulated by Italian law and, in particular, by the code governing protection of personal data (Legislative Decree no. 196 dated 30 June 2003), which regulates treatment of personal data – including data stored abroad – effected by anyone who resides or has a business office in Italy.
The code guarantees that the processing of personal data must be conducted in accordance with the fundamental rights and liberties as well as the dignity of the person, with particular reference to confidentiality, personal identity and the right to protection of personal data.
Variations and updates of the solochef Privacy Policy
Solochef may modify or simply update this site Privacy Policy, in part or completely, even owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of the Privacy Policy will be notified to users on the Home Page as soon as they are introduced and will be binding as soon as published on the web site. We therefore invite you to visit this section often to read the most recent and updated version of this Privacy Policy.
Privacy Questions
If you have questions or concerns about the privacy policy of soloChef or on the data, please contact us at our e-mail info@solochef.it
Data controller
The data controller of the information collected through this site is Linea Tre snc., with registered office in Italy, Bagno a Ripoli (Firenze), Via di Vacciano no. 6/e: it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of such data.
Exercise of rights:
To exercise your rights in accordance to point 7 of the code governing protection of personal data (Legislative Decree no. 196 dated 30 June 2003), you should apply in written form, in any form, to:
Linea Tre snc
Via di Vacciano, 6/e
50015 Bagno a Ripoli (Firenze)
Italy